# Bilgi Bankası

> Bilgi Bankamıza Hoşgeldiniz. İhtiyacınız olan tüm bilgileri bilgi bankamızda bulabilirsiniz.

## Getting Started
- [How to sign in to your client area](https://demo.wisecp.com/tr/bilgi-bankasi/makale/sign-in-to-client-area.md): Your client area is where you manage services, invoices and support requests.Signing inOpen the sign-in page from the main menu.Enter the email addres
- [Setting up your first website](https://demo.wisecp.com/tr/bilgi-bankasi/makale/setting-up-your-first-website.md): After your hosting account is activated you will receive control panel details by email.Point your domainUpdate the nameservers at your registrar to t
- [Understanding your service details page](https://demo.wisecp.com/tr/bilgi-bankasi/makale/understanding-service-details.md): Each service has its own detail page listing its plan, billing cycle, next due date and current resource usage.From that page you can request an upgra
- [What happens after you place an order](https://demo.wisecp.com/tr/bilgi-bankasi/makale/what-happens-after-you-order.md): An order creates an invoice immediately. Once payment is confirmed the service is provisioned automatically, which normally takes a few minutes for sh
- [Contacting support effectively](https://demo.wisecp.com/tr/bilgi-bankasi/makale/contacting-support-effectively.md): Include the affected domain, what you expected to happen and what happened instead. Screenshots and exact error text shorten the investigation conside

## Domains
- [How to register a new domain](https://demo.wisecp.com/tr/bilgi-bankasi/makale/how-to-register-a-domain.md): Search for the name you want from the domain page. Availability is checked live against the registry.Registration periods run from one to ten years de
- [Transferring a domain to us](https://demo.wisecp.com/tr/bilgi-bankasi/makale/transferring-a-domain.md): Before you startThe domain must be older than 60 days.Transfer lock must be disabled at the current registrar.You need the authorisation (EPP) code.A
- [Changing nameservers](https://demo.wisecp.com/tr/bilgi-bankasi/makale/changing-nameservers.md): Nameservers are edited from the domain detail page in your client area. Changes reach the registry within minutes, but resolvers around the world may
- [Managing DNS records](https://demo.wisecp.com/tr/bilgi-bankasi/makale/managing-dns-records.md): The DNS manager supports A, AAAA, CNAME, MX, TXT, SRV and CAA records.Common tasksPointing a subdomain uses an A record; verifying a third-party servi
- [WHOIS privacy explained](https://demo.wisecp.com/tr/bilgi-bankasi/makale/whois-privacy-explained.md): WHOIS privacy replaces your personal contact details in the public registry with a forwarding address, reducing spam and unsolicited contact.It is ava
- [Domain renewal and expiry](https://demo.wisecp.com/tr/bilgi-bankasi/makale/domain-renewal-and-expiry.md): Renewal invoices are issued 30 days before expiry. If a domain expires it enters a grace period during which it can still be renewed at the normal pri

## Email
- [Creating an email account](https://demo.wisecp.com/tr/bilgi-bankasi/makale/creating-an-email-account.md): Email accounts are created from the control panel. Choose the local part, the domain and a quota, then set a password.Mailbox quotas count towards you
- [Connecting Outlook, Apple Mail or a phone](https://demo.wisecp.com/tr/bilgi-bankasi/makale/connecting-a-mail-client.md): Recommended settingsIncoming: IMAP over SSL, port 993Outgoing: SMTP over SSL, port 465Username: the full email addressIMAP keeps messages on the serve
- [SPF, DKIM and DMARC](https://demo.wisecp.com/tr/bilgi-bankasi/makale/spf-dkim-dmarc.md): These three DNS records tell receiving servers that your mail is legitimate.SPF lists the servers allowed to send for your domain, DKIM adds a cryptog
- [Why messages go to spam](https://demo.wisecp.com/tr/bilgi-bankasi/makale/why-messages-go-to-spam.md): The most common causes are a missing or incorrect SPF or DKIM record, a mismatch between the sending domain and the From header, or content that resem
- [Setting up email forwarding](https://demo.wisecp.com/tr/bilgi-bankasi/makale/setting-up-email-forwarding.md): Forwarders send a copy of incoming mail to another address without keeping it locally. They are useful for role addresses such as info or sales.
- [Recovering deleted messages](https://demo.wisecp.com/tr/bilgi-bankasi/makale/recovering-deleted-messages.md): Messages removed from Trash can often be recovered from the nightly backup. Ask support with the approximate date and the mailbox address; restores ar

## Billing
- [Payment methods we accept](https://demo.wisecp.com/tr/bilgi-bankasi/makale/payment-methods.md): Invoices can be settled by card, PayPal or bank transfer. Card and PayPal payments are applied automatically; bank transfers are matched once the fund
- [How billing cycles work](https://demo.wisecp.com/tr/bilgi-bankasi/makale/how-billing-cycles-work.md): Services renew on the cycle chosen at order time. Renewal invoices are issued in advance so there is time to pay before the due date.Longer cycles are
- [Using account credit](https://demo.wisecp.com/tr/bilgi-bankasi/makale/using-account-credit.md): Credit on your account is applied automatically to the next invoice. Credit can come from a refund, a pro-rata adjustment after a downgrade, or a manu
- [Upgrading or downgrading a plan](https://demo.wisecp.com/tr/bilgi-bankasi/makale/upgrading-or-downgrading.md): Upgrades are prorated: you pay only the difference for the remainder of the current period, and the change applies immediately.Downgrades take effect
- [Cancelling a service](https://demo.wisecp.com/tr/bilgi-bankasi/makale/cancelling-a-service.md): Cancellation can be requested at the end of the current period or immediately. Data is retained for a short grace period after termination, after whic

## Security
- [Enabling two-factor authentication](https://demo.wisecp.com/tr/bilgi-bankasi/makale/enabling-two-factor-authentication.md): Two-factor authentication adds a one-time code to every sign-in. Scan the QR code with an authenticator app and confirm one code to activate it.Store
- [Choosing a strong password](https://demo.wisecp.com/tr/bilgi-bankasi/makale/choosing-a-strong-password.md): Length matters more than symbols. A passphrase of four unrelated words is both easier to remember and harder to crack than a short string of substitut
- [Free SSL certificates](https://demo.wisecp.com/tr/bilgi-bankasi/makale/free-ssl-certificates.md): Every domain hosted with us receives an automatically renewing certificate at no cost. Issuance happens once the domain resolves to your account.If a
- [Recovering from a compromised site](https://demo.wisecp.com/tr/bilgi-bankasi/makale/recovering-a-compromised-site.md): Immediate stepsChange control panel, FTP and database passwords.Restore from a backup taken before the compromise.Update the application core, themes
- [Understanding backups and retention](https://demo.wisecp.com/tr/bilgi-bankasi/makale/understanding-backups.md): Accounts are backed up nightly and copies are kept for the retention period shown on your plan. Backups cover files, databases and mail.Self-service r

## Troubleshooting
- [Fixing a 500 internal server error](https://demo.wisecp.com/tr/bilgi-bankasi/makale/fixing-500-internal-server-error.md): A 500 error means the application stopped before producing a response. Check the error log in your control panel first; it names the file and line in
- [My site shows a database connection error](https://demo.wisecp.com/tr/bilgi-bankasi/makale/database-connection-error.md): Confirm the database name, user and password in your application configuration file match the values in the control panel.After a migration these ofte
- [The site is slow: what to check](https://demo.wisecp.com/tr/bilgi-bankasi/makale/site-is-slow-what-to-check.md): Start with the resource usage graph on your service page. Sustained CPU at the plan limit usually points to an uncached query or a plugin running on e
- [Mixed content warnings after enabling SSL](https://demo.wisecp.com/tr/bilgi-bankasi/makale/mixed-content-warnings.md): A padlock disappears when a page loads some assets over plain HTTP. Update hard-coded links in the database and templates to protocol-relative or HTTP
- [File permission errors when uploading](https://demo.wisecp.com/tr/bilgi-bankasi/makale/file-permission-errors.md): Directories generally need 755 and files 644. Uploads failing with a permission error usually mean the web server user cannot write to the target dire
- [Restoring a site after a failed update](https://demo.wisecp.com/tr/bilgi-bankasi/makale/restoring-after-failed-update.md): Roll back to the most recent backup taken before the update, then apply the update again on a staging copy first.Staging subdomains are available on e